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File 138601738743.jpg - (858.78KB , 1024x768 , Chrysanthemum.jpg )
461 No. 461
Hello /india/, first time caller here. I have an Asus N55SF with Windows 7, purchased March 2012. I'm having a variety of problems with it, hopefully you can point me in the right direction.

The first problem, which I suspect is a hardware issue, started almost immediately after I bought the laptop. The battery would not charge when I had it plugged in. I even tried a different battery to no avail. So I guess this is a hardware defect and not something you can really help me with. The warranty expires after 2 years, so it's kinda now or never if I want to send it back to get it fixed. I bought it off Amazon, though, and I'm not looking forward to getting the run-around from both Asus and Amazon when it comes to trying to get someone to do something about this.

Second issue I've been having started more recently, in the last month or so. My computer started being really slow and shitty, and I have since reformatted the hard drive on my laptop and reinstalled the OS. This has solved nothing. It takes upwards of 30 seconds to load the Control Panel or My Computer. Opening Chrome takes a similarly large amount of time. Frequently software simply refuses to run or runs much more poorly than it reasonably should, considering the age of my machine and the requirements of the software.

My knowledge of computers is fairly limited, which is why I'm here asking you guys for advice. My gut tells me I bought a lemon and that I should get it sent away ASAP. It's just that this is my only computer, and I really don't wanna be without one, what an inconvenience that would be. Any advice, technical or otherwise, would be greatly appreciated. Pic related, the only pictures on this computer right now are the sample pics included with Windows 7 lol.
>> No. 497
Have you tried running CCleaner and Bleachbit to clean out the junk files from your computer? I'd also suggest that you stop using Chrome. It's not only a resource hog but it's a spyware browser. Use Firefox instead. If cleaning junk files out doesn't work, you might have a faulty motherboard and/or processor.
>> No. 498
If it is a hardware issue on a laptop, you probably don't want to try fixing it yourself. Laptops are designed to pack hardware into a small space, not be easy to dig around in.

Take it to a (non-chain) tech shop in your area if you can. They should be able to actually figure out what's wrong with it.


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